Line Automation

Start talking to your customers on Line today

Start talking to your customers on WhatsApp today

Create conversational marketing campaigns, engage existing customers and provide excellent customer service, all inside Line

MARKETING

Reach more people and convert more customers

Doszy brings your marketing campaigns into the most engaging channel there is, using rich content, automation and personalization.

SUPPORT & OPERATIONS

Save time and increase customer satisfaction

Be where your customers are, 24 hours a day, 7 days a week. Line chatbots improve response time and customer satisfaction while saving operational costs.

SUPPORT & OPERATIONS

Save time and increase customer satisfaction

Be where your customers are, 24 hours a day, 7 days a week. Increase your customer satisfaction score while saving time from your team by automating the support process with WhatsApp chatbots.

Outstanding and intuitive chatbot platform

Building, deploying and running a Line strategy doesn’t have to be complicated or expensive. Doszy efficient and user-friendly no-code chatbot solution puts your team in control.

No-code builder

Design sophisticated flows with conditional logic, formulas, and rich media, with a visual drag and drop interface.

Opt-ins widget

Create a list of WhatsApp subscribers with our web widget and grow your list for permission marketing messages.

Marketing campaigns

Reach your audience with segmented WhatsApp campaigns. Create, schedule and launch.

Notifications

Send predefined alerts and notifications straight to your customers’ phones and keep the conversation going.

Test environment

Doszy free test environment lets you try your Line bot on your phone as you build it.

Team inbox

Move conversations to human support and manage any number of agents and chats from one central team inbox.

Integrations

Send and receive data in real-time with our native integrations, Webhooks, or API.

Analytics

Set goals, view reports, and analyze drop offs in the conversation with our chatbot analytics.

No-code builder

Design sophisticated flows with conditional logic, formulas, and rich media, with a visual drag and drop interface.

Opt-ins widget

Create a list of WhatsApp subscribers with our web widget and grow your list for permission marketing messages.

Marketing campaigns

Reach your audience with segmented WhatsApp campaigns. Create, schedule and launch.

Notifications

Send predefined alerts and notifications straight to your customers’ phones and keep the conversation going.

Test environment

Landbot’s free test environment lets you try your WhatsApp bot on your phone as you build it.

Team inbox

Move conversations to human support and manage any number of agents and chats from one central team inbox.

Integrations

Send and receive data in real-time with our native integrations, Webhooks, or API.

Analytics

Set goals, view reports, and analyze drop offs in the conversation with our chatbot analytics.

See it in action

Scan the QR code with your phone and experience the power of WhatsApp automation.

Tap on the QR code and experience the power of WhatsApp automation.

Marketing, Support and Operations teams
love building with Doszy

"Great no-code drag & drop option to build bots"

Andrew

Founder - Small business

"A great way to get more from each Lead"

Juanjo S

Owner - Small business

"Start your Line communication in no time"

Amin M

CTO

"Amazing bot builder with superb support"

Mike

Founder

"Great no-code drag & drop option to build bots"

Adrià M

Founder - Small business

"A great way to get more from each Lead"

Juanjo S

Owner - Small business

"Start your WhatsApp communication in no time"

Amin M

CTO

"Amazing bot builder with superb support"

Mike

Founder

"Great no-code drag & drop option to build bots"

Adrià M

Founder - Small business

"A great way to get more from each Lead"

Juanjo S

Owner - Small business

"Start your WhatsApp communication in no time"

Amin M

CTO

"Amazing bot builder with superb support"

Mike

Founder

Start building your automated Line experience now

Resources

Everything you need to start building your Line chatbot with Doszy today

Frequently asked questions

Does Doszy use the official Line Business API? How does the application process work?

Yes! Doszy uses Line official API to integrate the most popular instant messaging app. The API offered by Facebook(Meta) is under constant improvement, the reliability is fantastic and generates a frictionless experience for your users and for your team. To review which type of enterprises, businesses and brands Line accepts at the moment, please read our Line API application guide.

Doszy onboarding team helps you in the application process. Once you sign up for Doszy Line solution, our team will ask you to submit the required information and initiate the application process on your behalf. The entire process usually lasts around 1-2 weeks, regardless of which provider you work with. We take utmost care to ensure each business we collaborate with has their application approved, managing the application process at every step of the way. However, ultimately, the final approval decision rests with Line.

Can I start building my bot before my Line API access is approved?

Doszy special Line Test environment feature allows you to build and test your Line bot before your API application gets approved.

This is possible because the testing channel is a closed one, and only allows communication between the Doszy interface and the phone number you associated with the test account. So you can already test your Line bot with your own phone, and have it ready to be published live to your users when the access is approved by Line.

Do you offer support resources on Line bot creation?

Yes, you have access to a large collection of support resources including Line guides, documentation and academy videos to help you get the most out of the Line chatbot builder and campaign manager. Listed below are some of the resources:

- How to Create a Line Bot: Step By Step Guide
- How to Create & Test your Line Chatbot: Video Guide
- Doszy Academy: Line

What is the Line opt-in and how does it work?

Line opt-in is the active consent users have to give you before you can contact them via Line. Opt-ins need to be done via a third-party channel. You can learn more about Line opt-ins and how they work here.

Can I use artificial intelligence to build Line chatbots?

Line Business and Professional subscription plans offer Dialogflow integration to build AI NLP-driven bots using the Doszy interface, making the development process of the bot free of coding. You can check a full course on Dialogflow & Doszy in our Doszy Academy, and in our Knowledge Base.

Is it possible to create quick answers or buttons on Line for faster navigation?

Yes, with the Reply buttons feature you can create up to 3 buttons in a Line bot for quick replies, saving time and effort to the user of the bot. For more than 3 buttons, you can utilise the Keyword Options block to give a list of options and trigger keywords typed by the user.

How does Human Takeover work? What if no agents are online?

The Human Takeover block allows your agents to take over the conversation and handle it personally. Once the Human Takeover block is triggered (and there is an agent online), the visitor will wait till the conversation transitions to a live agent.

You are the one who chooses the conditions of the takeover when building the bot. You can choose to send conversations to a specific agent or agents or leave the assignation set at default - in that case; the system will assign the conversation to an agent with the least queries in their queue. If no agent is available, you can build an alternative path to continue with the bot, such as scheduling an appointment for later.

What's the pricing for the Line chatbot? How many chats does it include?

The pricing depends on a few factors such as volume of monthly chats, number of seats, and more. Our most popular Line chatbot plan starts at €200/mo and includes 1,000 chats per month. Extra chats beyond that have an additional cost.

For large businesses looking for higher volumes, we offer custom plans as per requirements. Please check our pricing plans for more details about the benefits and features included.